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Main Surgery

Churchfield Surgery 

 

 

 

Branch Surgery

Sandsend Surgery


 

 

General Queries: HRWCCG.sandsmp-admin@nhs.net

Dispensing Queries: ssmp.dispensing@nhs.net

Fax: 01947 811375 

 

 

 

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The Practice will be closed on Tuesday 25th December, Wednesday 26th December and Tuesday 2nd January for Christmas and New year. Please note the new practice email communication systems.

Updated email communications

We have recently updated our email communications.

 

For administration enquires please contact hrwccg.sandsmp-admin@nhs.net. Please note this should not be used for medical queries as this email is not manned 24/7 and will only be answered throughout a working day.

 

If you have any dispensing related queries please email ssmp.dispensing@nhs.net. This should be used for dispensing queries or medication issues only. Your query will then be directed to the medication team.

 

For ordering repeat medications and booking appointments etc. Please use patient the patient access system as it is more appropriate and secure.


E Consultations

Our E-consultation service is now live. This service enables you to contact a healthcare professional online with medical queries. Please see the e-consultations tab for more information.

Flu Clinics

PLEASE NOTE DUE TO A SHORTAGE OF THE OVER 65 FLU VACCINATION WE HAVE CANCELLED THE WALK IN CLINIC ON 13TH OCTOBER AND REARRANGED IT FOR THE 3RD NOVEMBER 8AM - 12PM

 

 

You do not need to book into these clinics.

 

 

Please note: If you are over 65 or pregnant, you are eligible for a free flu jab. We cannot vaccinate children in the open flu clinics, please call the surgery to book an appointment if your child requires a flu jab. If your child is in school years 3-5, they will be vaccinated at school by the school nurse. If you are over 18 and know you are eligble for a flu jab, you are able to book into the walk in clinics.


 

 

 

Macmillan Coffee Morning

Thank you to everyone who supported our coffee morning we have already raised over £400 and the money is still coming in! Thank you!

E-Consultations September 2018

From September 2018 we will be trialling an E-Consultations service. This will allow you to securely message the practice to ask your doctor a question. Your doctor is then able to reply to you and send through any documents you might need. Please note that this service is not for urgent medical enquiries or if you are unwell. After the trial period this service may not continue.

New fees

From 25th May there has been some small changes to our private fees at the surgery. This is due to the new GDPR regulations. To see the changes please go to the 'Private Fees' Tab.  

NHS health checks

We are currently sending out letters to patients that are eligble for free NHS health checks. If you are between 40-74 and have not had a health check in the last 5 years you should be recieving a letter through the post within the next few weeks. If you do not recieve a letter and you fit the criteria please call the surgery and check with the receptionist.

Practice Email

We now have a way that you can communicate with the practice via email.

This can be used for general queries or requests you may have. We still reccommend that you use patient access to order your prescriptions/ book appointments etc as it is a more secure way of doing so. Please note this is email is not manned 24/7 and will be answered throughout a working day. This is also not appropriate for clinical questions and should only be used for admin purposes.

 

The email you can use is:

 

hrwccg.sandsmp-admin@nhs.net

Practice Demand

Due to the number of phonecalls the practice is recieving, we are sometimes limited to the service we can provide to our patients. To try and stop this from happening further, it is reccommended that you try to order your prescriptions/book appointments online or in person at the Surgery. This could potentially free up the amount of calls we are receiving which will be able to help us with the service that we provide to you as patients. Thankyou for your understanding. 


New document added

We have added a new document informing patients of how we use your personal information. If you would like to read this go to the 'documents' tab and download 'Privacy notice 2018'

 

Viewing medical records online

You can now view parts of your medical record online through Patient Access. For further information speak to the receptionists at the surgery or download our leaflet in the 'documents' tab.  

 


 

Saturday morning surgeries

To try and help the availability of appointments and to improve patient services, we are currently trialling a GP surgery on Saturday mornings. This is held at Churchfield Surgery and is for members of all the surrounding surgeries.

There will also be a Practice Nurse and a Healthcare assistant.  To book into these clinics please call the surgery to book. The surgeries start at 8.30am and finish at 12.00pm. There will be a different clinican each week.

 

Please note we will not be able to dispense any prescriptions in these surgeries as the scheme is not run by this surgery.

 

THIS IS NOT A WALK IN SURGERY. You will only be seen if you have booked an appointment previous.

 

 

 

 

Outstanding Rating from CQC inspection.

 

The Practice has recieved an outstanding rating following an inspection by the Care Quality Commision. Please see the full report in the 'documents' tab. 


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